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OUR APPROACH

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Benaka’s client approach formula provides a structured framework aimed at delivering high quality solutions. We have developed a store of knowledge through several development projects. We have refined our business process by following and disseminating the best industry practices. We have absorbed best approaches to get maximum performance and highest quality for our projects while leaving away redundant complexity that may affect project budget or timing.

Our methodology promotes a research backed and result-driven interactive approach and guarantees better customer service with regards to quality, cost and customer’s strategic goals, without compromising on any of these factors. We at Benaka are committed to delivering maximum value to our clients helping them succeed in a constantly changing and challenging world of business. Our fundamental company values stem from understanding that our success is tied with success of our clients. The main foundations of our approach are:

Understanding Customer Requirements

At Benaka we pay special attention to requirements definition process. This guarantees that we deliver final results that meet clients’ specific requirements. We use several levels of requirements description to understand the following strategic frameworks:

  • Customers Business Vision
  • Customers Business Mission
  • Company Product Vision
  • Functional Specifications

Partnering Clients

We partner with you to help you realize your vision, thereby committed to becoming your long-term, trusted advisor. Our priority is not only providing professional services and solutions but becoming your preferred business and technology vendor dedicated to meeting your needs today and support your growing business needs tomorrow.

Earn Clients Trust and Confidence

Our aim is to earn customer's trust and confidence through personal attention, passion for what we do and commitment to long-lasting relationship. We will be transparent in our engagement with the clients and we do not hesitate to say no if we do not know something. We will go an extra mile to deliver you a measurable business value and help you adopt and succeed in the digital era.

Focus on Delivery

Following extensive development phase, we move progress the projects towards testing and sign-off phase. The project is made ready for migration from the staging environment to the live hosting platform. Our aim in the delivery phase is to give the ownership of your solution. Many times our corporate clients enter into an annual maintenance agreement to update or simply keep them informed of industry changes and technological advancements to ensure their site retains a competitive advantage.

Commitment to Quality

While retaining competitive rates we do not compromise the quality of our services. We monitors project activities at all development phases and guarantees defect prevention, project risk mitigation and high quality results. The quality of our people makes us stand out. We hire and retain only the best professionals. We follow a proven methodology on every project we undertake. We implement the best industry standards and practices depending on project size and complexity. These standards and our experience guarantee outstanding results and allow us to better serve clients with regards to cost, quality and timeframes.

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